WE DON'T JUST MAKE ACTIVEWEAR. WE INVENTED IT.

We all know the term Activewear. It's been used to describe the global phenomenon of fashionable workout wear that has transcended from gym to yoga studios to every day life and for every occasion. From travel to shopping, from day to night - Activewear is now truly everywhere.

You would know that Lorna Jane Clarkson is the most awarded Fashion Designer of Activewear. But what you may NOT know is that she was also the first to coin the term back in 1989. 

So why would you buy any other Activewear? 

Lorna Jane - the brand created for women by woman who invented Activewear. 

Our policy lasts 30 days. Item (s) must be returned within 30 days of receiving your order. Should 30 days have gone by since the receipt of goods, we unfortunately can’t offer you an exchange/refund.

 

EXCHANGE / REFUND

Good sold are non-refundable. However, we understand selecting the right size online can be a difficult one. If you placed an order and is not satisfied with the item(s), we offer an exchange to another size or item.

  • Exchange to lower value item – NO refunds or reimbursements will be made.
  • Exchange to higher value item – A top up is required.
  • Size exchange is subjected to stock availability. If it is out of stock, we will issue you the online store credit in 1 – 2 working days.
  • Exchanges will not be provided for change of mind for any personal care or intimate clothing. Swimwear can only be returned for a change of mind if the hygiene seal is still intact.
 

Only item(s) which meets the following criteria will be eligible for an exchange:

  • Item(s) in original packaging with labels and tags.
  • Item(s) must be unworn, unwashed (e.g. no distinct odors, blemishes, signs of wear, damaged or altered in any ways.)

Refund or exchange is not allowed for accessories, intimates, item(s) on final sales and/or items stated as non-returnable items, outlet warehouse sale, new to sale markdown and festive sale.

*Markdown 40% is final sale. No return for exchange and refunds.

*Value Buy Sale - This is final sale, while stocks last. No return for exchange and refunds.

**Do note that lornajanemy has the following rights to deny the refund if refund/exchange conditions above are not met.
 

Exchange can only be made one time per purchases. This means that any order which has been exchanged cannot be processed the second time with return. Proof of purchase is required prior to return.

 

RETURN

To initiate an exchange/return, you are required to write in your request at support@believeactive.com. If your return request is accepted, we will provide you instruction on how and where to send the package. Item(s) sent back to us without first requesting a return will not be accepted.

 

SHIPPING FEE

The original shipping cost will not be refunded for returned item(s).

The exchange or refund shipping fee for return item(s) are not covered or reimbursed by lornajanemy. The item(s) will be the customer’s full responsibility until it reaches lornajanemy. Lornajanemy will not be liable for the item(s) lost or damaged during the return process. Thus, for your own protection, we recommend to use a post service with tracking number. Please keep the tracking code with you in case we shall need them for reference.

 

STEPS TO RETURN

Please send us an email at support@believeactive.com within 30 days of receiving the item(s). Kindly provide us with the following details:

  • Your full name:
  • Contact Details:
  • Order Number (found on your order confirmation or invoice):
  • Details of preferred replacement item/s (item name, colour and size)
  • Reason for returns
 

Once return request is approved, we will process your return. Once your return is received, it will be heavily inspected. We will notify you of the approval or rejection of your refund/exchange. Please allow up about 2-3 business days for processing. All return which do not meet the above-mentioned criteria will be strictly declined or forfeited, no refund or exchange will be given.

 

FAULTY/INCORRECT ITEM(S)

We work hard to ensure all items sold are of the highest quality. A product is considered faulty or not of acceptable quality if it does not work, or appear as it should. If an item is faulty or not of acceptable quality you may be entitled to a credit or refund. If you have a concern with a faulty or incorrect item, please email us at support@believeactive.com within 3 days of receiving the item with a description and images of the faulty/incorrect item(s), so that we can evaluate the issue and make it right.

NOTHING 2 SEE HERE™

A superior performance fabric, with a high elastane content that moulds to your body. It’s brushed finish provides unmatched coverage, so you can squat with confidence. The perfect combination of comfort and support.

(71% Polyester / 29% Elastane)

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FEELS - Lightweight, Buttery soft and Supportive

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WHY WE WILL LOVE THIS

- Moisture Wicking

- High Support

- Four-Way Stretch

- Matte-Look Finish

BARE MINIMUM

Nylon based with a brushed matte finish. This is our most lightweight, soft and stretchy fabric. Your go-to active lifestyle fabric for that next to nothing feel!

(81% Nylon / 19% Elastane)

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FEELS

Extremely lightweight support with a velvety soft hand-feel. Your second skin!

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WHY YOU WILL LOVE THIS

- Moisture Wicking

- Four-Way Stretch

- Matte-Look Finish

LJ EXCEL™

A high performance, nylon-based fabric. This is one of our most supportive and durable fabrics, with matte finish and compression-like fit. Designed to excel across high intensity activities.

(88% Nylon / 12% Elastane)

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FEELS

Firm, compressive and supportive with cotton-like hand feel.

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WHY YOU WILL LOVE THIS

- Moisture Wicking

- Extreme Support

- Anti-Pilling

- Four-Way Stretch

LJ SEAMLESS

Our most flexible and arguably most flattering fabric. The softness and unique structure of our compression seamless nylon knit gives you support and comfort like you’ve never felt before! You’ll love how it moulds to and moves with your body.

(100% Nylon)

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FEELS

Compressive, firm, and textured. Heavier in weight, dry feel to touch.

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WHY YOU WILL LOVE THIS

- Moisture Wicking

- Extreme Support & Stretch

- Anti-Pill & Breathable

COOL TOUCH

This sleek fabric is smooth to touch and feels cool against your skin. Finished with a slight shine, this fabric is ideal for keeping you cool and comfortable throughout the hottest workouts.

(80% Polyester / 20% Elastane)

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FEELS

Cool against your skin, smooth and satin-like finish.

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WHY YOU WILL LOVE THIS

- Moisture Wicking

- Quick Dry

- Anti-Pilling

- Cool Touch Feeling

LJ CLOUD

A Nylon based fabric with a suede-like, velvety soft-to-touch feel. Flattering in fit, yet supportive in function finished with a subtle ‘cloud-like’ textual print.

(75% Nylon / 25% Elastane)

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FEELS

Like a cloud! Suede-like and velvety soft hand-feel.

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WHY YOU WILL LOVE THIS

- Moisture Wicking

- Durable

- Four-Way Stretch

- Flattering and Unique 'Cloud' Finish

TRANSDRY™ COTTON

A cotton fabric hybrid with advance technology embedded into the fibres to keep you dry! TransDRY™ Cotton feels like regular cotton but dries faster by absorbing less moisture and allowing it to evaporate at a faster rate. Garments made with TransDRY™ have less cling to skin during exercise which keeps you cooler and more comfortable for longer.

(100% Cotton)

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FEELS

Soft and lightweight, just like regular cotton.

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WHY YOU WILL LOVE THIS

- Moisture Wicking

- Lightweight & Breathable

- Durable

WET LOOK FABRIC

Constructed in Italian fabric, you will love the unique matte yet glossy finish of the Wet Look Fabric. Boasting iridescent sheen, this fabric is designed to easily transition from activewear to fashion pieces.

(79% Polyamide / 21% Elastane)

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FEELS

Silky and luxe.

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WHY YOU WILL LOVE THIS

- Wet Look Finish

- Anti-Pilling

- Lightweight

LJ THERMAL

Engineered to keep the cold out and your body warmth in! LJ Thermal looks and feels like our regular LJ Excel™ fabric but has the added benefit of a thermal layer which feels soft against your skin. With a cotton-like hand-feel and a matte finish, this fabric has a fluffy brushed fleece interior to retain your body heat and keep you warm!

(89% Nylon / 12% Elastane, 300gsm)

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FEELS

Firm and compressive on the outside. Warm and fluffy on the inside.

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WHY YOU WILL LOVE THIS

- Moisture Wicking

- High Support

- Durable

LJEXCEL - A TRADEMARK HI-TECH FABRIC AVAILABLE EXCLUSIVE TO LORNA JANE

* Shrink & Fade resistant
* Anti-pilling & Moisture-wicking
* Quick drying & Breathable.
* Durable & Long-lasting
* 4-way Stretch for Support & Recovery Technology