Our policy lasts 14 days. Goods sold are non-refundable. However we understand selecting the right style and size online can be a difficult one. 14 days have gone by since the receipt of goods, unfortunately we can’t offer you a return/exchange.
To be eligible for a return/exchange, your item must be unused and unwashed, with hang tags and in the same condition that you received it. Size exchange is subjected to stock availability. Style exchange must be selected from the current range available at believeactive.com at the same price. Several types of goods are exempted from being return/exchange such as:
• Intimate items
• Sale items
• Promotional/flash sale items
• Free gifts
To complete your return/exchange, we require a receipt or proof of purchase.
*Management reserves the right to refuse a return or exchange based on the condition of the item. All online purchases are not permitted to be returned in stores. Exchange of sizes (not styles) are permitted on promotional items but is subjected to stock availability.
To return an item:
Please email firstname.lastname@example.org with the below details. We will respond to you to confirm your item has been put aside.
• Your full name
• Contact Details
• Order Number (found on your order confirmation or invoice)
• Details of preferred replacement item/s (item name, colour and size)
• Reason for returns
• Attach a photo of the items.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
You should consider using a trackable shipping service or purchase shipping insurance. We do not guarantee that we will receive your returned item.
The Jetsetter Bralette will move with you wherever you need to go. With its adjustable straps this everyday style will keep you secured and comfortable from work to the gym.
Let’s Talk Tech:
- Designed with our performance LJ Excel™ Fabric
- Four-way stretch
- Moisture wicking and breathable
- Removable padding
- Quick dry fabric
- Adjustable straps
- Clasp back
How We Style It:
- Take your activewear to the streets with your skinny jeans, and the 1989 Tee over the top.
- To the beach with your denim shorts and favourite LJ tank.
- Hot yoga will be a breeze when paired with the Metal Core Ankle Biter Tights and the Always Believe Tank.