Whether it’s carrying all your active gear to the gym or travelling, this bag is designed to be the perfect all-rounder. The handy shoulder straps allow for ultimate comfort, while the multiple pockets are the perfect sizes to store your valuables. *Please note bag is shown with a Yoga mat in the bottom straps, Yoga mat is not included. Let’s Talk Tech:
Double shoulder straps for comfort
Zip opening
Carry up to 5kg
Internal zip pockets
Bottom straps to carry your Yoga mat
How We Use It:
To your next gym session with all your workout gear.
The perfect all rounder for weekend adventures.
As your hand luggage for your next trip.
Our policy lasts 30 days. Goods sold are non-refundable. However we understand selecting the right size online can be a difficult one. So we allow only size exchange. Should 30 days have gone by since the receipt of goods, we unfortunately can’t offer you an exchange.
To be eligible for an exchange, your item must be unused and unwashed, with hang tags and in the same condition that you received it. Size exchange is subjected to stock availability. If it is out of stock, we will refund you in 7 - 14 working days.
Several types of goods are exempted from being exchange such as:
• Intimate items • Sale items • Promotional and discounted items • Accessories • Free gifts
To complete your exchange, we require a receipt or proof of purchase.
*Management reserves the right to refuse a return or exchange based on the condition of the item. All online purchases are not permitted to be returned in stores.
To return an item for a size exchange:
Please email support@believeactive.com with the below details. We will respond to you to confirm your item has been put aside.
• Your full name
• Contact Details
• Order Number (found on your order confirmation or invoice)
• Details of preferred replacement item/s (item name, colour and size)
• Reason for returns
• Attach a photo of the items.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
You should consider using a trackable shipping service or purchase shipping insurance. We do not guarantee that we will receive your returned item.
