Luxe Duffle Bag
Our policy lasts 14 days. Goods sold are non-refundable. However we understand selecting the right style and size online can be a difficult one. 14 days have gone by since the receipt of goods, unfortunately we can’t offer you a return/exchange.
To be eligible for a return/exchange, your item must be unused and unwashed, with hang tags and in the same condition that you received it. Size exchange is subjected to stock availability. Style exchange must be selected from the current range available at believeactive.com at the same price. Several types of goods are exempted from being return/exchange such as:
• Intimate items
• Sale items
• Promotional/flash sale items
• Free gifts
To complete your return/exchange, we require a receipt or proof of purchase.
*Management reserves the right to refuse a return or exchange based on the condition of the item. All online purchases are not permitted to be returned in stores. Exchange of sizes (not styles) are permitted on promotional items but is subjected to stock availability.
To return an item:
Please email firstname.lastname@example.org with the below details. We will respond to you to confirm your item has been put aside.
• Your full name
• Contact Details
• Order Number (found on your order confirmation or invoice)
• Details of preferred replacement item/s (item name, colour and size)
• Reason for returns
• Attach a photo of the items.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
You should consider using a trackable shipping service or purchase shipping insurance. We do not guarantee that we will receive your returned item.
Be active all day and let our latest bag do all the lifting! Ideal for carrying your essentials to your workouts, whilst travelling or as a Uni bag.
Let’s Talk Tech:
- Perfect size to carry all your gym essentials
- Made from durable fabric to tolerate daily use
- Internal pocket: 20cm wide x 17cm high
- Single zip opening
- Dimensions: 36cm long x 28cm high x 209cm base depth
- Holds up to 5kgs
- To your next netball game or gym session with your gear
- As your hand luggage to your next destination
- To your next class with books and laptop