Our policy lasts 14 days. Goods sold are non-refundable. However we understand selecting the right style and size online can be a difficult one. 14 days have gone by since the receipt of goods, unfortunately we can’t offer you a return/exchange.
To be eligible for a return/exchange, your item must be unused and unwashed, with hang tags and in the same condition that you received it. Size exchange is subjected to stock availability. Style exchange must be selected from the current range available at believeactive.com at the same price. Several types of goods are exempted from being return/exchange such as:
• Intimate items
• Sale items
• Promotional/flash sale items
• Free gifts
To complete your return/exchange, we require a receipt or proof of purchase.
*Management reserves the right to refuse a return or exchange based on the condition of the item. All online purchases are not permitted to be returned in stores. Exchange of sizes (not styles) are permitted on promotional items but is subjected to stock availability.
To return an item:
Please email firstname.lastname@example.org with the below details. We will respond to you to confirm your item has been put aside.
• Your full name
• Contact Details
• Order Number (found on your order confirmation or invoice)
• Details of preferred replacement item/s (item name, colour and size)
• Reason for returns
• Attach a photo of the items.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
You should consider using a trackable shipping service or purchase shipping insurance. We do not guarantee that we will receive your returned item.
A classic that never goes out of style! Our original range brings you the Pammy Sports Bra will give you maximum support and ultimate comfort. Adjustable thin straps to customise your fit and the option to go from a supportive racer-back to bra-back when needed. With a rounded neckline for extra coverage and four-way stretch for easy movement, Pammy will soon be your go-to sports bra for everything from workouts to weekends.
Let’s talk tech
- Made from our superior performance LJ Excel™ Fabric
- Adjustable straps and removable padding allows you to customise the fit
- Shrink and fade resistant to tolerate wash and wear
- Quick drying for convenience and comfort
- Breathable and moisture wicking fabric to keep your body comfortable
- Maximum support with removable padding for a customised fit
- Layered underneath your LJ Excel™ Mesh tank, teamed with your favourite LJ Tights for an unstoppable workout
- For a morning run paired with your go-to run shorts
- Weekend wear has never felt so good, add your jeans, a relexed-fit tee and your flats and enjoy a morning at the markets